Vitals today released its 2018 Book of Business report. The annual summary reports the metrics associated with shopping activity and savings achieved by employers and employees using Vitals SmartShopper.
SmartShopper is a high-tech, high-touch health care program that allows consumers to shop for and choose better-value medical care. Over the past four years, SmartShopper has generated over $56 million in savings for employers and has paid back $6.7 million in cash incentives to employees.
SmartShopper drives significantly higher engagement rates than other transparency solutions, with an impressive 60 percent of registered households shopping for care. In fact, SmartShopper processed over 24,850 incentive checks for consumers in 2017. That's nearly 3 claims every hour.